Tellcast.TV Products and Services


Tellcast.TV is a software as a service provider (SAS) of online web services and online marketing to small businesses. Tellcast.tv provides integrated entertainment content of video, trivia, news, weather, traffic and advertising into a broadcast creation tool that allows the end user to control the entertainment and marketing messages within their business. In addition, Tellcast.TV provides a mobile application that allows viewers to program and control the entertainment aspects of the software while supplying the vendor with control over the marketing message as well as security.

Tellcast TV Customer Service

Customer service can be reached at:

Phone:   888-519-1142 Ext 101
Mail:   415 Hudson Court, Fort Collins Co 80525
Email:   support@tellcast.tv


Return Policy

As a service provider, all sales transactions are billed monthly at the beginning of the month and all sales are final for a given month. Customers can cancel the service at any time and will no longer be billed. There is not contract with Tellcast.TV/

Refund Policy

Refunds for Tellcast TV will only be issued in the event that the software becomes non-operational for an extended (more than 48 hours) period of time. No refunds will be issued for faulty hardware or low bandwidth. Tellcast will gladly suspend your account if unforeseen circumstance arise where you are unable to use the software. To request a refund or suspension, please call customer service at 888-519-1142 Ext 101 or contact via email at support@tellcast.tv.

Cancellation Policy

Tellcast is billed on a month to month basis and all sales are final. If cancellation occurs in the middle of a billing cycle you will be billed for the portion of the month used. To request cancellation please call customer service at 888-519-1142 Ext 101 or contact via email at support@tellcast.tv.

Delivery Policy

Tellcast TV is software as a service (SAS) upon completion of your order, your account will be reviewed and set to “live”. In general this delivery will occur in less than one business day. Tellcast may supply necessary hardware from time to time at the expense of the customer. If this occurs, any hardware needed will be delivered in 1 to 2 weeks depending on availability.

Privacy Statement

All data obtained by Tellcast TV are kept on our secure servers. Mobile application data such as social network information, and demographics are collected and stored on mobile app users on our secure servers. Tellcast TV reserves the right to work with advertising partners to deliver complimentary products and services to you and your clients through PUSH advertising.

If you prefer to not have any contact from advertising partners, you may opt out of this by sending a letter to:

Tellcast.TV
415 Hudson Court
Fort Collins Co 80525

You may also send an email to optout@tellcast.tv or call Tellcast TV at 888-519-1142

Tellcast.TV will continue to collect meta and use data from you and your clients but will not supply it to any third parties.